Política de envío
Shipping Policy – AuraWell
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
- United States: 7–15 business days
- United Kingdom & Canada: 10–20 business days
- Other international destinations: 15–25 business days
Delivery times are estimates and may vary due to customs clearance or carrier delays beyond our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. Free shipping promotions may apply during specific campaigns.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total.
Lost or Damaged Packages If your package arrives damaged, please contact us within 48 hours of delivery with your order number and an unboxing video or photos at support@shopaurawell.com. We will work with you to resolve the issue promptly.
Contact For shipping inquiries, please reach us at support@shopaurawell.com